The Difference.

You will notice the difference with Unlimited Services.

Our Cleaners

Our reputation for providing first-rate cleaning and maintenance services means we must do just that, year after year.

Unlimited Services works extremely hard to partner with the very best cleaning contractors. Our cleaners are not our employees but are independent cleaning contractors that have passed a rigorous screening and qualification process. This process is regularly being updated and enhanced. New qualified contractors have successfully passed both criminal and credit background checks along with an extensive survey of their qualifications for strict quality assurance. Each cleaning contractor is licensed, maintains general liability insurance, fidelity bond, and workers' compensation (where applicable).

Our qualifying process is only the beginning. We work extremely close with our approved cleaning contractors and know them well. Some of our most successful cleaning contractors have worked with Unlimited Services for over 25 years. We qualify and assign cleaning contractors of the caliber customers have come to expect from us. Our reputation depends on it.

Part of the true difference with Unlimited Services is that you are receiving service from a business owner that takes pride in their work and has made an investment that he/she is concerned to protect. Our system provides advantages in quality and consistency of work that neither franchises nor traditional cleaning companies can match. We strongly believe there is no better way of doing business and you will notice the difference.

Customer Service

The Unlimited Services difference extends to our in-house team of Account Executives, Customer Support, Quality Assurance, and Accounting personnel that make getting answers to questions, paying invoices, and communicating with your cleaner easy and hassle-free.

Regional Offices
Our four regional support centers are open Monday-Friday, 8:30am to 5:00pm for immediate customer service. We also have a 24/7 emergency contact system so you can always reach us for support.

Account Executives
Our Account Executives do not disappear after you choose our service!

Whether it's regarding green cleaning programs and products, getting you the best rate on additional services, or simply communicating with your cleaner, our experienced Account Executives are here to make sure you are well cared for.

Our Account Executives are knowledgeable in the commercial cleaning industry and will design with you a tailored cleaning program for your facility.

Your Account Executive is your dedicated representative from Unlimited Services and is easy to reach by phone or email when you need them.

Billing Department
The Accounting Department at Unlimited Services is streamlined to make getting questions answered easily and requests processed quickly. You will find our team friendly and concerned to see your account is running smooth.

Quality Assurance

Quality Assurance Representative
We try to anticipate needs before you have to take time to contact us. Our Quality Assurance Representative will contact you every 4-6 weeks to find out how the service is going. Any concerns or questions will be relayed directly to your Account Executive and cleaner to be addressed immediately. Our Quality Assurance Representative also notes any additional services you may need including carpet cleaning, hard-floor care, window cleaning, supplies, etc. Those service requests will be immediately handled by your dedicated Account Executive.

Account Executive
As a service to customers as well as the assigned cleaner, our Account Executives are available for on-site visits. These helpful walkthroughs may be periodically scheduled and/or upon request.

Log Book
Unlimited Services will provide you with a useful logbook which facilitates easy routine communication with your cleaner. More urgent questions and concerns should be addressed with your Account Executive for immediate follow-up with the cleaner.

Customer Feedback
Our online surveys provide feedback that is highly valuable to us. Information gathered is relayed directly to your cleaner and the right person in our organization. We look at each and every response to help us identify areas where we can improve.

Testimonials

"All is well with the super duo cleaning sisters- Maria and Luz. They should be an example to all in the cleaning industry. They do a terrific job every time. They were a great discovery. Thank you for the cold call!"

Lisa S.
Officer Manager, Laborer's Local 1184
Thousand Palms, CA

 

"I wanted to pass along a thank you to Jeffery and the group for their efforts over the weekend. They did a fantastic job. The tile floors look great. Thanks again."

Steve S.
VP Operation, Compliance Testing LLC
Chandler, AZ

 

"I just wanted to let you know what an awesome job Mr. Bolanos is doing at the office! He is so attentive to anything we have requested and goes above and beyond. He has even come in to the office the first few mornings just to check and make sure we are happy with the job he has done. I am so relieved!"

Jennifer F.
Financial Administrator, Chad Tomazin DDS
Riverside, CA

 

"I have been very satisfied with the Accounting Department. You are always courteous and understanding. I also like that occasional calls are made to check satisfaction of service. Thank you for your time and understanding."

Wendy Rollins
Office Manager, Weir and Associates
Anaheim, CA

 

"Every time I have contacted your accounting office for a copy of invoices or credits, I was always sent what I needed promptly and I was always treated in a courteous and professional manner. I appreciate that kind of service because it is hard to find these days!"

Robin Collins
Sunbelt Rentals Corporate Office
Fort Mill, SC

 

"We have been doing business with Unlimited Services for close to 3 years and we have had a very positive experience. We have always received a quick response to any of our needs or requests. We are very happy with the customer service and recommend Unlimited Services to our neighbors."

Rose D
Office Administrator, Alpha Networks Inc.
Irvine, CA

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